Career

• Manage a team of NDIS support workers and coordinate the delivery of personalized care and support to clients
• Develop and implement policies, procedures, and strategies to ensure compliance with NDIS regulations and standards
• Monitor and report on the performance of NDIS services, identify areas for improvement, and implement corrective actions
• Liaise with clients, their families, and other stakeholders to understand their needs and ensure their satisfaction with the services provided
• Collaborate with the broader management team to contribute to the overall strategic direction of the organization
• Collaborate with other agencies to admit and manage clients according to their needs.

What we're looking for

• Minimum 3 years' experience in a similar NDIS service management role
• Thorough understanding of the NDIS and its requirements, as well as experience in implementing NDIS-compliant processes and procedures
• Strong leadership and people management skills, with the ability to motivate and develop a team
• Excellent communication and stakeholder management skills, with the ability to build relationships with clients, families, and other stakeholders
• Proven track record in driving continuous improvement and implementing innovative solutions
• Relevant tertiary qualifications in a related field, such as disability services, allied health, or community services